This Privacy Policy applies to all users who browse, purchase jewelry products, and use related services in our store. We strictly abide by global relevant data protection laws and regulations, respect and protect users’ personal privacy and data security, and handle users’ personal information in accordance with the principles of legality, propriety and necessity. We do not collect irrelevant information or disclose users’ information.
1. Collected Personal Information
We only collect necessary personal information required to complete transactions and provide services, including users’ name, contact phone number, email address, shipping address, billing address, transaction records and payment-related verification information. We do not store sensitive payment information such as complete bank cards or credit cards; all payment-related data is processed by formal third-party payment service providers to ensure users’ payment security.
2. Use of Personal Information:
Users’ personal information is only used for processing jewelry orders, arranging logistics and delivery, providing after-sales services (returns, exchanges, maintenance consultations, logistics tracking), responding to users’ inquiries and feedback, as well as optimizing store operations and users’ shopping experience. Without users’ explicit consent, we will not use users’ information for other purposes or send irrelevant commercial marketing information.
3. Information Sharing and Disclosure
We will never disclose users’ personal information to third parties for any profitable purposes such as sale, rental or transaction. Only on the premise of signing a strict confidentiality agreement, we will share necessary information with logistics service providers and third-party payment service providers to complete order delivery and transaction settlement, and only share the minimum necessary information, requiring partners to keep it strictly confidential.
4. Data Security and User Rights
We adopt security measures such as encrypted transmission and access authority control to prevent users’ information from being leaked or tampered with. Personal information is only retained for a necessary period, and will be anonymized or deleted after the expiration. Users have the right to view, modify, delete their own information and withdraw authorization; if you have any questions, you can contact customer service for handling.
5. Policy Update and Contact Us
We may revise this Policy according to changes in laws and regulations and business adjustments. The revised Policy will be posted in the store, and users’ continued use of services will be deemed acceptance. If you have any questions about privacy, you can contact us through our official customer service email and phone number.